FAQ


Shipping rates:

Within Czech republic

up to 2kg .......... 3 euro

over 2kg ........... 5 euro

Face to face pick up in Brno - contact me via note in your order with your phone number - I will call you and we choose a contactless date and place in Brno

Anywhere else flat rate

up to 2kg .......... 10 euro

over 2kg ........... 20 euro

Exchange / Return Policy:

Please read the item descriptions carefully upon placing your order, as vintage pieces are sold 'as is'. There may be slight flaws which only add to their story. Any major flaws are stated in the description. If you have an inquiry about your order please email me, Dominika, at dominika@vintagemoodshop.com

Shipping : 

All orders are shipped from Czech republic, part of EU. If you live in Czech republic we can meet in Brno or Prague for face to face sale.

Please allow up to 5 business days prior to your order shipping. 

All orders will ship with Czech Post and with a tracking number which is emailed to you once your package is shipped. It will take around a week throughout Europe and around 10 days everywhere else.

VintageMoodShop is not responsible for any applicable duty fees which may arise upon accepting your parcel. During any international customs process, duty fees may be charged upon receipt.

Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs.

 

Please, don't hesitate to contact me if you hae concerns about anything I will gladly help you :)

Dominika